Pricing and payments

Prices

On the website, the price of each product is always mentioned, unless there are errors. The currency you use to pay is related to the country where you decide to receive the order and is displayed at checkout before completing the payment. If the chosen currency is not available, your order will be in euros.

For Italy, the prices on the site include 22% VAT, but do not include shipping costs (when applicable), which will be added to the total expense at checkout.

For international orders, prices on the site already exclude 22% VAT, but do not include shipping costs, which will be added to the total expense at checkout.

By using a credit/debit card for order payment, the customer confirms that the card being used is owned by them. Credit/debit cardholders may be subject to validity checks and authorizations by the card issuer. If the credit card issuer refuses to authorize the payment, the order cannot be accepted.

Ferro Orologi e Gioielli is not responsible for additional commission charges from the bank or credit/debit card issuer.

The site contains many products, and despite organizational efforts, inaccuracies may occur in labeling merchandise. Once aware of such errors, Ferro Orologi e Gioielli commits to correcting them as soon as possible. If the valid price of a product is different from the price on the site, Ferro Orologi e Gioielli may contact the customer for instructions before shipping the product or reject the order and notify such rejection.

Note: Prices in the online store may differ from those in the physical store of Ferro Orologi e Gioielli. The two entities are to be considered commercially distinct.

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Accepted Payments

Bank Transfer

You can choose to pay by bank transfer by selecting the bank transfer option during the purchase; once you reach the payment stage (“Payment”), click on “Pay by bank transfer.”

Here are our bank details:

Payable to: Ferro Gioielli 1954 Srl

Bank: Banca Patavina

IBAN: IT04H0872862560000000054244

BIC – SWIFT Code: ICRAITRRK80

Important: The order will be shipped after receiving the paid amount.

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PayPal

You can choose to pay using this method by selecting the option during the purchase process. If you already have a PayPal account, identify yourself with your email and password and confirm the payment.

If you don’t have a PayPal account, you can create a new one using your credit/prepaid card. In this case, just select the card type, fill in the required details, and confirm the payment.

Alternatively, to complete the transaction, provide your email address, and you will receive a payment request directly from PayPal. Upon receiving the email from PayPal, follow the simple procedure to complete the payment.

The order is processed as soon as the payment is credited. If you return the goods, the amount of your order will be refunded to your PayPal account (or your credit card if you are an unregistered PayPal user).

Important: We do not accept PayPal payments for amounts exceeding € 4.000,00. In any case, PayPal payments must be authorized by us.

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Credit Card and Apple Pay

You can conveniently and securely pay with the Stripe.com module. We accept Maestro, MasterCard, Visa, Carta Aura, American Express, Discover, and all major credit and debit cards in circulation. At the time of payment, you may be directed to your bank’s page for payment processing.

You can choose to pay using this method by selecting the option during the purchase process. Your credit card details will be transferred securely through the SSL protocol. At no point in the purchasing procedure can Ferro Orologi e Gioielli know, and therefore store, the buyer’s credit card number transmitted directly to the payment circuit.

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Payments at the Store

Bank transfer in advance (executed 2 working days before pickup), Cash (according to the law), Debit Card, Credit Cards (without an extra 3% commission), Bank Draft (only with pickup during bank opening hours).

Note: We inform you that we do not accept regular checks at our point of sale.